Managed posting service · Policy version 2026-11-12

Terms & Conditions

These Terms govern the managed Marketplace posting service supplied by Ventura Scaling Limited, registered in Northern Ireland, company number NI722779, trading as Marketplace Pro ("we", "us", "our"), to you (the "Customer"). They apply to the four monthly posting packages below. Separate services and earlier orders remain governed by their own agreed terms. By accepting these Terms in Stripe Checkout, you enter this agreement.

1. Definitions

• Service — the managed vehicle-posting service in section 3.
• Business Customer — a dealership, trader or sole trader acting in the course of business.
• Consumer — an individual acting wholly or mainly outside their trade, business, craft or profession.
• Dealer Data — personal data you supply or make available for posting vehicle listings on your behalf, as described in Schedule 1.

2. Business customers and consumer customers — read this first

If you are a Business Customer Business, these Terms apply to you in full, including the exclusions, the liability provisions (section 17) and the indemnity (section 18).

If you are a Consumer Consumer, you have legal rights that cannot be excluded or limited. Any clause marked Business only does not apply to you, and wherever the law gives you stronger rights (for example on cancellation, refunds or our duty of care), those rights prevail. Nothing in these Terms affects your statutory rights.

We will treat you as a Business Customer where you sign up on behalf of a dealership or give us a business, VAT or company registration number. If you think you are a Consumer, tell us at [email protected].

3. The service

We manage your vehicle listings on Facebook Marketplace through one Facebook account, within your chosen vehicle allowance. The service includes daily dealership-website scans, new-stock posting, keeping vehicle details current, sharing to 20 local groups, Facebook Renew every 7 days, regular delete-and-relist every 30 days, and removing sold stock. Renewal and delete-and-relist are separate activities. Availability and outcomes depend on Facebook and the information and access you provide.

You handle buyer enquiries and sales yourself. No buyer-reply or appointment-handling service is included.

4. Your responsibilities

• Provide accurate, current business and vehicle information and maintain your dealership website or agreed stock feed.
• Give us the access needed to operate the service and keep that access current and secure.
• Handle your own buyer enquiries, negotiations and sales.
• Hold the licences, permissions and regulatory approvals needed to trade and offer finance, warranties or part-exchange.
• Comply with the terms of Facebook and any other platform used for the service.

5. Your legal and regulatory compliance

You remain responsible for laws applying to your business and each sale, including consumer protection, advertising, roadworthiness, trade descriptions, finance authorisation, tax and data protection. We provide a managed posting service. We do not provide legal, financial, tax, regulatory or compliance advice. You must ensure that your vehicle information, prices, images and descriptions are accurate and lawful.

6. Listings on your behalf

We publish vehicle listings as your representative, on your behalf and from your data. Those listings and representations are your responsibility. You are responsible for the accuracy, legality and currency of your vehicle data, prices and descriptions. We are not responsible for inaccurate, outdated, mispriced or unlawful information you provide.

7. Facebook & third-party platforms — important risk notice

The service works through your own Facebook and Facebook Marketplace account, which is owned and controlled by Facebook (Meta) and governed by Facebook's own terms. Facebook's platform, its rules, and how it treats automated activity are outside our control and can change at any time.

You acknowledge and accept that using the service with a Facebook account carries risk, which may include (without limitation): your account being restricted, suspended, disabled or permanently banned; reduced listing visibility or reach; listings being removed. You use the service in connection with your Facebook account at your own risk.

To the fullest extent permitted by law, Marketplace Pro accepts no responsibility or liability for any loss, damage, restriction, suspension, disablement, ban or other consequence to your Facebook account, its contents, its contacts or any linked account, however arising from your use of the service. Meta Verified (the blue tick) is an optional paid subscription between you and Facebook — we do not provide it, receive any part of its fee, or take responsibility for it.

8. Other third-party services

The service depends on third parties such as Meta/Facebook and our own service and hosting providers. Business only We are not responsible or liable for their availability, changes, pricing, suspension, or acts or omissions, or for any interruption or loss they cause. Consumer We will use reasonable care in choosing and managing the providers we rely on.

9. Buyer enquiries

You are responsible for responding to data subjects and for the sales you agree. We do not guarantee any number of enquiries, appointments or sales.

10. Data protection

For Dealer Data processed on your behalf, you are the controller and we are your processor. Schedule 1 below forms part of these Terms and sets out our data-processing obligations. We use that data only to provide the service, do not pool it across dealerships and do not sell it. You must have a lawful basis for supplying it and give affected people appropriate privacy information.

For your own customer account and billing information we are the controller. See our Privacy Policy. Our Refund & Cancellation Policy also forms part of these Terms.

11. Service instructions and consent

Accepting these Terms authorises the processing needed to supply the service described here. It does not give permission for optional advertising or analytics storage, marketing emails, or contacting your data subjects. Optional cookie choices are managed separately through Cookie preferences.

12. Fees, free trial and package changes

Your free trial lasts exactly 30 days from completed Stripe-hosted Checkout. You provide payment card details at checkout. Opening checkout does not start the trial. After completed checkout, we manually create your account and email setup instructions shortly. Posting requires the necessary stock information and Facebook connection. Manual setup does not restart or extend the 30-day trial. Unless you cancel before the trial ends, the first monthly payment is due at the end of those 30 days, and billing continues monthly until cancelled. Your checkout confirmation shows the trial end and next payment date.

Upgrades and downgrades take effect immediately as package changes. We manually apply the corresponding vehicle allowance to your service. There is no proration, mid-cycle charge, partial refund or credit for a package change. Your original next billing date stays the same and the new monthly price applies on that date. Changing package during the trial does not restart, extend or shorten the original 30-day trial; the selected package price becomes payable at its original end.

You authorise Stripe, our payment provider, to charge your selected payment method for the subscription when payment falls due. Keep your payment details current. We may suspend the service for non-payment. We may change fees on reasonable advance notice; consumers may cancel before a price change takes effect.

13. Monthly renewal and cancellation

You can cancel at any time through Manage subscription. Cancellation takes effect at the end of your current trial or paid billing period, and service continues until that end date, subject to the other service terms. Cancel during the trial before its end to prevent the first monthly payment. Cancel during a paid month to prevent the next renewal. There is no partial refund for unused days.

If you need help, email [email protected] from your registered email address with your account details. Support requests may take up to 48 hours to process; the subscription-management page records cancellation directly. Keep the cancellation confirmation and check the displayed end date.

14. Refunds

Paid subscription charges are final, with no partial or prorated refunds for unused service periods, early cancellation or package changes. The Refund & Cancellation Policy explains service interruptions and refund requests. Nothing excludes a refund or other remedy required by applicable law, including any consumer cancellation rights.

15. Term, suspension & termination

The service runs on a rolling basis until cancelled in line with your plan. We may suspend or end the service if you breach these Terms, if a platform requires it, if continuing would create legal or account risk, or for non-payment. On termination we stop processing and, on your instruction, return or delete the Dealer Data we hold for you, subject to any legal retention obligation.

16. Service provided "as is"; no guarantees

Business only The service is provided "as is" and "as available". We do not warrant that it will be uninterrupted or error-free, that you will achieve any particular result; all warranties, conditions and terms implied by law are excluded to the fullest extent permitted. Consumer We will supply the service with reasonable care and skill as required by the Consumer Rights Act 2015; we do not guarantee any particular sales result or that third-party platforms will remain available.

17. Limitation of liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded — including liability for death or personal injury caused by our negligence, for fraud, or (for Consumers) any statutory rights that cannot be excluded.

Business only Subject to that, and in addition to the Facebook risk notice in section 7, we are not liable for indirect or consequential loss, or for loss of profit, sales, business, data or goodwill.

Consumer We are not liable for business losses, as the service is provided for the operation of your (or a dealership's) business.

18. Indemnity Business only

You will indemnify us (and our staff and providers) against all claims, losses, liabilities, damages and costs (including reasonable legal fees) arising from: your data, listings, pricing or descriptions; your consents and your data-protection obligations as controller; your regulatory non-compliance; your breach of these Terms or of Facebook's terms; or any third-party claim (from a data subject, Meta, a regulator or a finance provider) connected to your use of the service. This section does not apply to Consumers.

19. Intellectual property

We (or our licensors) own all intellectual property in our underlying systems and materials. During your subscription we grant you a limited, non-exclusive, non-transferable licence to use the service. You must not copy, resell, sublicense or reverse-engineer it. Your own business and vehicle data remains yours.

20. Changes to the service and these Terms

We may improve or change the service and update these Terms from time to time. We will make the current version available and notify you of material changes. Consumer If a change would materially disadvantage you, you may cancel before it takes effect.

21. Events beyond our control (force majeure)

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including platform or provider outages, internet or telecommunications failures, changes in third-party services, power failures, industrial action, or acts of government or nature.

22. General

These Terms (with your order and our Privacy Policy) are the entire agreement between us. If any part is found unenforceable, the rest continues to apply. A delay in enforcing a term is not a waiver of it. We may assign or subcontract our rights and obligations without reducing your rights; you may not transfer yours without our consent. Except as stated, no one other than you and us has any rights under these Terms (the Contracts (Rights of Third Parties) Act 1999 is excluded). Notices may be given by email.

23. Governing law & disputes

These Terms are governed by the law of Northern Ireland. Business only The courts of Northern Ireland have exclusive jurisdiction. Consumer You may bring proceedings in the courts of the part of the UK where you live. If you have a complaint, please contact us first at [email protected].

24. Contact

Ventura Scaling Limited, trading as Marketplace Pro — [email protected].

Schedule 1 — Data Processing Agreement

This Schedule is the written data-processing agreement under Article 28 of the UK GDPR and forms part of the Terms. Where it differs from the main Terms on data protection, this Schedule applies. It covers personal data processed for the posting-only service, not separate buyer-conversation services.

S1. Our roles

For Dealer Data you are the controller and we are your processor. We process it only to deliver your service, do not use it for our own purposes, do not pool it across dealerships and do not sell it. For personal data about you, your staff and your account, we act as controller; see S13.

S2. What we process for you

• Subject matter: managing and publishing your vehicle listings.
• Duration: the service period and the deletion/return period in S11.
• Nature and purpose: collecting your supplied or website listing data, storing, updating, publishing and deleting it to run your listings.
• Personal data: names, business contact information and personal data appearing in listing descriptions or images that you instruct us to use.
• Data subjects: your staff and other individuals whose information appears in material you supply.
• Special category and criminal-offence data: not sought or needed for this service.

S3. Your instructions

You instruct us to collect, store, update and publish Dealer Data as needed to provide your chosen service, and disclose it to the providers in S6 for that purpose. We retain it while needed for those instructions and return or delete it under S11 when the service ends. You may change or withdraw an instruction in writing. If that prevents us providing the service, we will tell you and you may cancel.

We process only on your documented instructions, unless the law requires otherwise, in which case we tell you first unless prohibited by law. If we believe an instruction breaches data-protection law, we tell you and may pause it until resolved.

S4. Your responsibilities

You warrant that your instructions and supplied data are lawful, you have a lawful basis and the right to supply Dealer Data, and you give affected individuals the required privacy information, including international processing. Do not supply special-category or criminal-offence data. Co-operate within five working days of a request from us concerning a data subject or regulator.

S5. Confidentiality and our people

We make sure anyone we authorise to process Dealer Data is bound by a duty of confidence, is trained appropriately, and only has access where they need it to do their job.

S6. Sub-processors

You give us your general written authorisation to engage sub-processors. The current list is maintained in our Privacy Policy.

We impose data-protection obligations on each sub-processor that are equivalent to those in this Schedule, and we remain responsible to you for their performance.

We will inform you of intended additions or replacements of sub-processors before they take effect, giving you an opportunity to object on data-protection grounds.

S7. Sending data outside the UK

Some providers are outside the UK, principally in the United States. Where a provider is certified under the UK Extension to the EU–US Data Privacy Framework we rely on that certification; otherwise we use the ICO's International Data Transfer Agreement, or the UK Addendum to the European Commission's standard contractual clauses, and assess the transfer before it begins. You can ask us which applies to a given provider and for a copy of the relevant clauses.

S8. Security

We put appropriate technical and organisational measures in place, taking account of the risk — including access control on a need-to-know basis, encryption in transit, separation of each dealership's data, logging that records what the service did without recording personal data unnecessarily, and deletion on S3 and S11. No online service can be made completely secure, and we do not promise that it can.

S9. If something goes wrong

As controller, deciding whether to notify the ICO or the affected individuals is your responsibility, not ours. We will give you reasonable help to do it.

If we become aware of a personal-data breach affecting Dealer Data, we will notify you without undue delay and provide information and assistance reasonably needed for your response.

S10. Helping with individual rights

We promptly pass requests concerning Dealer Data to you, and respond on your behalf only on your instructions. We reasonably assist you to locate, export, correct or delete that data and meet your obligations on security, breach notification, impact assessments and prior consultation. Copies held independently by you or Meta remain under your or Meta’s control.

S11. Deletion at the end

When the service ends, we delete Dealer Data from our live systems, or return it to you first if you ask within 30 days of the end date. Backups are overwritten on our normal cycle. We may keep data where the law requires it, and we may keep aggregate statistics that identify nobody.

S12. Information and audit

We will give you the information you reasonably need to show that we are meeting our obligations under Article 28. You may audit us — or appoint an independent auditor who is not a competitor of ours — no more than once a year unless a regulator requires it or there has been a breach. Give us 30 days' notice, keep it to business hours, keep what you learn confidential, and don't disrupt our other customers. You cover the cost unless the audit shows we are in material breach.

S13. Data about you and your staff

This Schedule covers Dealer Data, where you are the controller. For personal data about you, your staff and your account — names, contact details, the settings you give us at onboarding, and billing data — we act as controller, not as your processor. By accepting the Terms you acknowledge that we collect and store that data to provide, support and bill for the service and to contact you about it. Our Privacy Policy explains it in full.

S14. Liability

You are the controller and you are responsible for the lawfulness of the Dealer Data you have us process, for the instructions you give us, and for telling data subjects what happens to their data. We are responsible for processing it in line with this Schedule.

Business only You will indemnify us (and our staff and providers) against any claim, fine, loss, damage or cost — including reasonable legal fees — arising from: Dealer Data you did not have the right to have us process; an instruction that was unlawful; your failure to give data subjects your own privacy information or to hold the lawful basis you warranted in S4; or your breach of data-protection law as controller.

Our total liability under this Schedule is subject to the limits in section 17 of the Terms.

Two things this Schedule does not do, and cannot do. It does not limit either party's liability directly to a data subject or to the Information Commissioner — the law does not allow that, and a clause claiming otherwise would simply be unenforceable. And it does not limit any liability that cannot lawfully be limited. Each of us remains answerable for our own breach of data-protection law.

S15. General

This Schedule lasts as long as we process Dealer Data for you. If any part of it is unenforceable the rest continues to apply. It is governed by the law of Northern Ireland, as set out in section 23 of the Terms. We may update it where the law changes or our providers change, and we will notify you of material changes.